We offer complimentary standard shipping, expect your order 3-8 days after your order has been processed

We offer express shipping which will include a a flat rate of $10, expect your order 1-3 days after the order has been processed. 

You will receive an email confirmation with tracking when your order has been dispatched. 

Shipping costs will be calculated at checkout, please allow 7-21 days for your order to arrive

Please note that international orders shipped to the United States of America, United Kingdom, New Zealand, and countries within the EU are shipped via DHL Express and are Delivered Duty Paid (DDP), meaning there are no additional charges upon arrival in your country. For other international orders to countries not mentioned above, any customs fees, duties, or taxes required for clearance are the responsibility of the customers and will be calculated, displayed, and charged during checkout.

Please be aware that our warehouse is closed during public holiday periods, so plan your orders accordingly, as shipments will not be processed on these dates. All orders are automatically processed, and we are unable to expedite or delay shipping times.

Please note that all shipping charges are non-refundable.

Lacuna reserves the right to cancel your order within 48 hours of placement. If canceled, a refund will be issued, and the total amount will be credited back to the original payment method within 3-5 business days.